RHI Service Website Term’s & Conditions of Use


“You” shall mean you, the user of the site, and “Your” shall be interpreted accordingly. “RHI Service” or “we” shall mean RHI Service Ltd, Co Number: 8624075. “User” means a user of the RHI Service Site collectively and/or individually as the context admits. “Website” means a site on the World Wide Web.

Address: RHI Service Ltd, Brackendale Lane, Bradbourne, ASHBOURNE, Derbyshire DE6 1PB.

Use of Site

Any information found on the RHI Service website is intended for guidance only. The website and the services described in it are subject to change without notice. Copyright in the website, its design, layout, look, appearance and graphics remain our property. The contents of the website may not be downloaded printed or copied for further commercial use in anyway whatsoever, but personal use may be permitted.

The RHI Service website contains links to other websites. We accept no responsibility or liability for the content of websites, which are not under our strict control. You are not permitted to create a link to this website without our prior written consent. Should you wish to do so, please place your request to the: webmaster via our online contact form, this can be found on our Contact Us page.

We do not guarantee that the RHI Service website will be compatible with all hardware and software which may be used by visitors to the site. We only recommend that this site is best viewed at a resolution of 1280 x 1024 (on Internet Explorer V7 or greater) and that it is optimised for this setting, however it will display on a typical mobile screen (like iPhone 4 or iPad 1) or greater.

Your Privacy at RHI Service

When using the The RHI Service website you will encounter areas where you may be asked to enter User Information or Subscription details. Such User Information will only be used for the purposes stated at the collection point or in accordance with this Privacy Policy. If applicable you will have the opportunity at the collection point to “opt in” to receive further updates from us by e-mail or telephone, details as how to “Unsubscribe” to the receiving promotional and/or marketing information from RHI Service will be provided at the footer (bottom) of any such communications.

Sales & Marketing

RHI Service shall not sell or otherwise transfer User Information to unaffiliated third parties without Your approval.


RHI Service reserves the right to perform statistical analyses of User behaviour and characteristics in order to measure interest in and use of the various areas of the the RHI Service Site and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners. RHI Service will provide only anonymous aggregated data from these analyses to third parties. RHI Service will not be responsible or liable for any actions or policies of any such third parties.


You should be aware that information and data may be automatically collected through the use of “cookies”. “Cookies” are small text files a website can use to recognise repeat users and allow RHI Service to observe behaviour and compile aggregate data in order to improve the RHI Service  Site and to target its advertising. Cookies do not attach to Your system or damage Your files. If You do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows You to deny or accept the cookie feature. Though by doing this you may disable some of the features of this site.

View our Cookie Policy

Updates and Feedback

You may notify RHI Service of any updates, amendments and corrections to previously provided User Information by using the contact us page on the the RHI Service Site. Further, upon Your request, RHI Service will use commercially reasonable efforts to delete Your User Information from its database or records.


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Client Projects

Find out more about other client projects we have helped... find out more...

Client Reviews

Tim has been a godsend in helping us through the process of setting up and managing our biomass RHI service. Always quick to respond, and happy to talk through any issues we are having. It's been a steep learning curve, made so much easier by excellent support.

Forest Kf Bere Estate   

After deciding to upgrade are current method of heating are biomass wood kilns we decided to install Rhi accredited boilers, we approached Tim at Rhi services to handle are application to ofgem in order that are installation could be accredited and we could claim back payments over 20 years. Tim liaised with both are installers and ofgem and secured are funding. We would recommend Tim and his team to anyone thinking of installing accredited boilers be that domestic or commercial. 5 star service.

Craig Woods   

Navigating the rhi application can only be described as a hair greying minefield, Tim's organisation proved to be invaluable I cannot praise them more highly!

David Gilbertson   

Personable, professional and very effective service!

Neil Sutcliffe   

Many thanks Tim for you help with the complicated RHI forms, we certainly could not have managed without you. Your response time was second to none. We would definitely recommend you to others.

Eddie and Pat Pinkney   

Thank you for a very efficient service. RHI Service were always quick to respond to queries raised by myself or by Ofgem which was very reassuring. I will definitely recommend RHI Service and will be using them again. Robert Byass J Byass & Sons Ltd

Robert Byass J Byass & Sons Ltd   

Right from the start of the RHI accreditation process – for me, the arrival of emailed checklists from Tim – it appeared that this was more complex than the process we’d followed in relation to our PV System for Feed-in Tariff qualification. It certainly was! Throughout his liaison with Ofgem on our behalf, however, Tim progressed our online application efficiently and in a reassuringly friendly and professional manner. It was as if he was going to benefit from the RHI payments we will now be receiving – many thanks, Tim!

John Wicks   

Nobody else I have ever dealt with responds in half an hour before 7.00 a.m!
Complicated issue Tim has been very helpful .Thank you .

Terrry Arscott   

Wingham Wildlife Park would like to say a big Thank you to Tim for making the very complicated process so easy, with his expert knowledge and experience. Very professional in all aspects of the claim

Scott Binskin   

Tim has been fantastic throughout all elements of of a very complicated process. I cant thank you enough for all your help.

Richard Down   

Thank you Tim for handling our RHI application with Ofgem. Great service - we could not be happier. Would definitely recommend to others.

Carole Harris   

Tim made the RHI registration relatively painless and straight forward. Thanks.

Leslie Dennis   

Many thanks to Tim for his expert and speedy assistance with our application.


Penny Sawford   

Many thanks for the successful application to Ofgem in such a short time. I am sure this is due to your efficiency, professional experience, full knowledge of the RHI scheme , attention to detail and swift replies to Ofgems questions.

Mr. Rod Smith   

Many thanks Tim for a first class service submitting my Ofgem application very professional and efficient service, not only did you meet my expectations you exceeded them

chris powell   

rhi have been supportive during the whole process, couldn't have been without them, they have made the job a lot easier, thank you

mike saunders   

Thank you to Tim for your professional service and advise in helping The Knockerdown Inn & Restaurant claim RHI incentive for our new biomass boiler, could not have done it without you and endless site visits were definitely required!!!

Bronya Fitzsimmons   

Another successful RHI job! Very professionally handled, extensive knowledge and prompt service. I will be recommending to everyone interested in these installations, top job! Thanks again.

Richard M Gill   

Efficient, knowledgeable and effective!

Chris Hancock   

We chose RHI Service to advise on our biomass boiler selection and installation and to manage the RHI application process for us. The installation was a success and has provided heating for our farm buildings and office complex – RHI service have secured us 20 years of RHI payments, I cannot thank them enough!

Mark Bayley MD   

Thank you for your help submitting our Ofgem application. Your comprehensive service including the site visit has proved valuable in acquiring the accreditation for our installation. Thank you for dealing with all the queries from Ofgem and we are pleased to now have our accreditation.

Eckley Brothers